Tip of the Week: Turn Off Clutter

Have you missed an important message because it was automatically sorted into the “Clutter” folder? While this tool certainly helps reduce the number of seemingly unwanted messages in your inbox, it might mistakenly remove something you need. If you want to turn it off, here’s how:

  • Log in to Office 365
  • Click on the Mail tab
  • Locate “Clutter” listed in the left side menu
  • Right click on “Clutter” and select “Clutter Settings”
  • Un-Check “Separate items identified as clutter”
  • Click the “Save” icon
  • The Clutter folder will remain in your list of folders, but will no longer automatically separate items