News

Important Change to Mass Email Service

 

The University provides a Mass Email Service allowing users to send a large number of emails while avoiding being blocked by spam filters. On Wednesday, January, 25th, the University implemented a change to the Mass Email service configuration. For security purposes, NetIDs will no longer be used as the access credential for the Mass Email Service. If you or your department needs to use email to communicate to large distributions, please contact SAIT so that we can provide you with the appropriate new credentials required to use the Mass Email Service.

 

Contact SAIT Support if you have any questions or concerns.

sait@uconn.edu
860-486-8992

Adaxes New Feature – Disable Accounts

 

SAIT has added another feature to Adaxes, our Account Management System: Disable Accounts

Account authorizers may now disable student and staff accounts at any time. This will allow for better response time when users are no longer employed at the University. You may access the new feature by going to https://accounts.sa.uconn.edu and selecting your department.

Under Account Management there will be two sections, Disable Staff and Disable Student. You may sort and select multiple users.

 

Users will be marked with the adaxes-disabledsymbol indicating they are disabled.

Users marked with the adaxes-expired symbol are expired accounts. If the user no longer works for the department you may disable them as well.

 

If there are any questions please contact SAIT.

sait@uconn.edu
860-486-8992

Renew Student Accounts Online!

 

Starting December 2, 2016, department authorizers will be able to renew student accounts online.

SAIT will continue to send spreadsheets to departments with a listing of student accounts that will expire. Instead of marking the spreadsheet and sending it back, please go to this website and renew the accounts. Once an account is renewed, a confirmation email will be sent.

User Account Renewals

https://accounts.sa.uconn.edu

Login with:
Username: SA\<netid>
Password: Your Student Affairs domain password

The renewal period for the Spring semester begins December 02, 2016. You may begin renewing accounts on or after this date. Renewing accounts during this period will extend student accounts to May 31, 2017.

 

If there are any questions please contact SAIT.

sait@uconn.edu
860-486-8992

MBAM Upgrade Monday, November 14

SAIT has scheduled an upgrade for Microsoft Bitlocker Administration and Monitoring (MBAM) from version 1.0 to the newest version, 2.5. This upgrade addresses compatibility issues with current workstation hardware and includes support for new operating systems, such as Windows 10. The upgrade will occur on Monday, November 14, 2016, will be unnoticeable to end users and cause no interruption of service.

What is MBAM?

MBAM is a central tool used by SAIT to provide enterprise support for management of encryption on workstations. This behind-the-scenes software allows SAIT to ensure that Student Affairs workstations are encrypted and their recovery key is backed up to our servers. This results in our end users having the ability to work with the assurance that their university data is protected.

More about Microsoft BitLocker Administration and Monitoring

 

 

Best Wishes for Marc Jones, SAIT Systems Architect

It is with mixed emotions that we say farewell to Marc Jones, SAIT Systems Architect. After 17 years at the University, Marc will be leaving to pursue a new job opportunity with Civic Actions – a nonprofit dedicated to digital government services.

Did you know Marc’s first job at UConn was as a student worker with the Biology department in 1999? He assisted with their information technology needs, while some other duties included photographing and writing scientific descriptions of moths. During his time with Biology he participated in a field trip to Costa Rica as part of a film crew to capture images of a species of army ants using newly introduced digital camera technology. Many of us in Student Affairs first met him when he joined the Career Services department as a technician. A position which he was originally denied, but eventually got a call back when the first candidate decided to leave after one month!

Marc was one of the original contributors in building the infrastructure that supports technology for the Division of Student Affairs in the mid-2000s. Marc has always placed a priority around staying ahead of security practices and risk mitigation. In Marc’s time with SAIT, our servers have not been impacted by a virus or had any serious security issues, resulting in consistent data retention. He is also proud of the work our team has done to create secure automation of data feeds between major University systems.

Marc will be missed, but we have no doubt his future will be filled with prosperity, success and hopefully more field trips to remote locations to try out newfangled technologies. Marc and his siblings have a dream of visiting every US National Park. So far, they are half way to their goal.

Please join us in wishing Marc well!

– From all of us at Student Affairs Information Technology


Join Us

Off-Campus Happy Hour
Happy hour at the Bidwell Tavern on Friday, October 28th starting at 4:00pm

On-Campus Reception
Cake and refreshments will be served on Marc’s last day in the office, please stop by!

Location: SAIT office in Rome Commons on the ground floor
Time: Monday, October 31st, 2:00pm – 4:00pm

 

Contact: Padma Srimatkandada – padma@uconn.edu

Welcome to SAIT Aya Saleh!

SAIT extends a warm welcome the newest member of the staff, Aya Saleh. Aya joins our Software Development team alongside Tom Wood, Mike Keating, Michael Roberson and Manager, Valerie Puffet-Michel. Aya will provide support for custom application development for the Division of Student Affairs. Please join SAIT in welcoming Aya to the team!

SAIT Staff Retreat Friday, June 24

SAIT staff members will be out of the office on Friday, June 24, 2016 for a retreat. Our phone lines at 486-4559 and 486-8992 will be staffed from 8am-5pm as usual. Incoming ticket requests will be held in the queue until we return to regularly scheduled work hours on Monday. In the event of an IT emergency, please contact our help desk or front office so that appropriate staff can be contacted off-site. Thank you for your patience while we improve ourselves!

 

Student Affairs Information Technology
860-486-8992 – Help Desk
860-486-4559 – Front Office

Microsoft Office 2016 Rollout Starting April 4

office 2016SAIT will begin the rollout of Microsoft Office 2016 on April 4th. The rollout will be staged over the course of a few weeks, with segments of the Division of Student Affairs receiving the upgrade each week. This will help SAIT manage the deployment of the software as well as field questions and help requests for departments in a timely manner.

Communications

Email: Departments can expect an email one week prior to their scheduled rollout date with details about the upgrade. We will follow up with two additional reminders as the upgrade date gets closer. Computer users will be asked to log off, but not shut down their computers on the night of the upgrade (all upgrades are scheduled for Monday nights). SAIT staff will be available to assist with questions or concerns regarding the software upgrade during the week following the software deployment.

Web: Pages of information will be added to the SAIT website with instructions for setup. You can find resources on our homepage under the Office 2016 box. www.sait.uconn.edu

What’s New in Office 2016?

Though Microsoft Office 2016 looks very similar to our current Office 2010 version, here are the most significant changes to expect:

Skype for Business
Skype for Business replaces Lync for instant messaging and video conferencing.  In order to use Skype for Business, you should log into the program using your Office365 credentials (Firstname.Lastname@uconn.edu and your NetID password). More info on setting up Skype for Business

Outlook
Microsoft Outlook 2016 looks and feels much like Outlook 2010.  In order to use Outlook 2016, you should log into the program using your Office365 credentials (Firstname.Lastname@uconn.edu and your NetID password). More info on setting up Outlook 2016

Microsoft OneDrive
Microsoft OneDrive (which is currently available using Office365) will be available to users via a desktop icon. In order to use the desktop version, you will need to configure OneDrive on your desktop. More info on setting up OneDrive

 

As always, please contact our help desk for support: sait@uconn.edu or 486-8992

We thank you for your patience while we improve this service for the Division of Student Affairs.

Learn more about Office 2016 here:
What’s New and Improved in Office 2016

Microsoft Office 2016 Upgrade – Database Testing

Summary:

SAIT is making final preparations to upgrade the Division of Student Affairs from Office 2010 to Office 2016.

What is Happening?

In the coming weeks, SAIT will be preparing to upgrade the Microsoft Office suite of products from the current version Office 2010 to Office 2016.  When this upgrade occurs, documents and spreadsheets that were created using the earlier version of Office products will be upgraded to the newest version when opened.

SAIT does not provide support for databases and complex spreadsheets that individual departments have created; however, we want to provide the opportunity for users to test prior to the upgrade.  We do not anticipate any issues with upgrading the databases or complex spreadsheets, as there is no indication of significant changes to the data structure in Microsoft Access or Excel 2016.  However, testing will help identify whether they will work properly in the new version, or if any modifications need to be made so that business operations will not be impacted.

What We Need You to Do:

Student Affairs departments that use Microsoft Access or Excel to manage their business processes should schedule time to thoroughly test their databases and spreadsheets prior to the upgrade. SAIT has already reached out to owners of known Access databases to ensure they have ample time to schedule testing.

A testing environment and workstations will be available in the SAIT Office in Rome Commons. Testing time slots will be available from Tuesday, March 8 – Friday, March 18.  Please contact Keith Blanchard to schedule a time slot to complete the test.  If a time cannot be arranged or if testing is declined, please also inform Keith of that decision.

Keith Blanchard: keith.blanchard@uconn.edu or 486-4559

 

Don’t hesitate to contact SAIT Support if you have questions or concerns.  We appreciate your cooperation so that impacts are minimized as we complete this upgrade.  We thank you in advance for working with us on this important endeavor.

Learn more about Office 2016 here:
What’s New and Improved in Office 2016

Contact Us

SAIT Support
sait@uconn.edu
860-486-8992
www.sait.uconn.edu

Location

Rome Building, Ground Floor
626 Gilbert Rd. Ext., Unit 1228
Storrs, CT 06269-1228

SAIT Plans to Increase Support for Tablet Devices

SAIT has been planning multiple initiatives as part of the Division of Student Affairs’ strategic planning process. One of the initiatives we are excited to announce is a project to research and select a product that would allow us to centrally manage mobile device security, patching and tracking. With the implementation of such a product we hope to expand our service catalog to meet the needs of our Student Affairs colleagues, who have expressed the need to be more mobile as they collaborate and meet outside of the standard office space.

Currently, we are only able to support iPads for limited use. This upcoming initiative will allow us to increase the availability and variety of tablet devices in the Division, while implementing the proper infrastructure to manage and support this effort with integrity.

Thank you for your patience while we make the necessary improvements in order to meet this need. We look forward to updating you on our progress and announcing when this service will become available for use.

If you have any questions, please contact SAIT Support.