Windows 10 Upgrade This Fall

SAIT will be upgrading Division of Student Affairs computers to Windows 10 this fall. The upgrade will occur over several weeks with clusters of departments scheduled for each weekly roll out period. Upgrades will begin on Friday evenings and run through the weekend. SAIT will be available for continued support during the week following each upgrade to ensure success.

SAIT is currently working with departments to schedule the roll out. The first weekend will be November 3rd.

Project Updates:

Windows 10 project information and updates:

Check this page for information regarding the changes you can expect, and how you will be impacted and when the upgrade will occur for your department.

Project Contact:

Keith Blanchard: or 486-4559

Microsoft Office 2016 Rollout Starting April 4

office 2016SAIT will begin the rollout of Microsoft Office 2016 on April 4th. The rollout will be staged over the course of a few weeks, with segments of the Division of Student Affairs receiving the upgrade each week. This will help SAIT manage the deployment of the software as well as field questions and help requests for departments in a timely manner.


Email: Departments can expect an email one week prior to their scheduled rollout date with details about the upgrade. We will follow up with two additional reminders as the upgrade date gets closer. Computer users will be asked to log off, but not shut down their computers on the night of the upgrade (all upgrades are scheduled for Monday nights). SAIT staff will be available to assist with questions or concerns regarding the software upgrade during the week following the software deployment.

Web: Pages of information will be added to the SAIT website with instructions for setup. You can find resources on our homepage under the Office 2016 box.

What’s New in Office 2016?

Though Microsoft Office 2016 looks very similar to our current Office 2010 version, here are the most significant changes to expect:

Skype for Business
Skype for Business replaces Lync for instant messaging and video conferencing.  In order to use Skype for Business, you should log into the program using your Office365 credentials ( and your NetID password). More info on setting up Skype for Business

Microsoft Outlook 2016 looks and feels much like Outlook 2010.  In order to use Outlook 2016, you should log into the program using your Office365 credentials ( and your NetID password). More info on setting up Outlook 2016

Microsoft OneDrive
Microsoft OneDrive (which is currently available using Office365) will be available to users via a desktop icon. In order to use the desktop version, you will need to configure OneDrive on your desktop. More info on setting up OneDrive


As always, please contact our help desk for support: or 486-8992

We thank you for your patience while we improve this service for the Division of Student Affairs.

Learn more about Office 2016 here:
What’s New and Improved in Office 2016

Microsoft Office 2016 Upgrade – Database Testing


SAIT is making final preparations to upgrade the Division of Student Affairs from Office 2010 to Office 2016.

What is Happening?

In the coming weeks, SAIT will be preparing to upgrade the Microsoft Office suite of products from the current version Office 2010 to Office 2016.  When this upgrade occurs, documents and spreadsheets that were created using the earlier version of Office products will be upgraded to the newest version when opened.

SAIT does not provide support for databases and complex spreadsheets that individual departments have created; however, we want to provide the opportunity for users to test prior to the upgrade.  We do not anticipate any issues with upgrading the databases or complex spreadsheets, as there is no indication of significant changes to the data structure in Microsoft Access or Excel 2016.  However, testing will help identify whether they will work properly in the new version, or if any modifications need to be made so that business operations will not be impacted.

What We Need You to Do:

Student Affairs departments that use Microsoft Access or Excel to manage their business processes should schedule time to thoroughly test their databases and spreadsheets prior to the upgrade. SAIT has already reached out to owners of known Access databases to ensure they have ample time to schedule testing.

A testing environment and workstations will be available in the SAIT Office in Rome Commons. Testing time slots will be available from Tuesday, March 8 – Friday, March 18.  Please contact Keith Blanchard to schedule a time slot to complete the test.  If a time cannot be arranged or if testing is declined, please also inform Keith of that decision.

Keith Blanchard: or 486-4559


Don’t hesitate to contact SAIT Support if you have questions or concerns.  We appreciate your cooperation so that impacts are minimized as we complete this upgrade.  We thank you in advance for working with us on this important endeavor.

Learn more about Office 2016 here:
What’s New and Improved in Office 2016

Contact Us

SAIT Support


Rome Building, Ground Floor
626 Gilbert Rd. Ext., Unit 1228
Storrs, CT 06269-1228

SAIT Plans to Increase Support for Tablet Devices

SAIT has been planning multiple initiatives as part of the Division of Student Affairs’ strategic planning process. One of the initiatives we are excited to announce is a project to research and select a product that would allow us to centrally manage mobile device security, patching and tracking. With the implementation of such a product we hope to expand our service catalog to meet the needs of our Student Affairs colleagues, who have expressed the need to be more mobile as they collaborate and meet outside of the standard office space.

Currently, we are only able to support iPads for limited use. This upcoming initiative will allow us to increase the availability and variety of tablet devices in the Division, while implementing the proper infrastructure to manage and support this effort with integrity.

Thank you for your patience while we make the necessary improvements in order to meet this need. We look forward to updating you on our progress and announcing when this service will become available for use.

If you have any questions, please contact SAIT Support.

Now Hiring Software Developer

Student Affairs IT is seeking a Software Developer. Key skills you need: write code and automated tests in Python, CSS/HTML as front end, SQL as backend, working in a Linux environment. If you’re passionate about writing quality code, we want to talk to you! This is an opportunity to build new software business products for UConn staff and students. You will work with a small, dedicated team of software developers to deliver quality code early and often. Agile methodologies are at the heart of what we do. Applications being accepted until November 29, 2015.

View the Full Job Description and Find out How to Apply!

Request Tracker (RT) Upgrade this Thursday, July 16

We will be upgrading our ticketing software, Request Tracker (RT), this Thursday morning, July 16, starting at 7:00am. The upgrade is expected to take about two hours and the system should be available again at 12noon.

During this time tickets cannot be entered online. Emails sent to will not generate a ticket and email responses to tickets will not be received. If you have a request that needs to be addressed on Thursday morning, please call SAIT at 860-486-8992, option 0.

The changes will be minimal. The new version will have an updated look and feel, but navigation and page layout should remain very similar.

Thank you for your patience while the system is being enhanced on Thursday. If you have any questions or concerns, please call SAIT Support at 6-8992.

Identity Finder

This weekend, SAIT will install Identity Finder on Division computers. Identity Finder is a scanning program that helps users find and secure sensitive information. The main function of Identity Finder is to help users locate and remove Social Security and Credit Card numbers from their documents and email. Social Security and Credit Card Numbers required for current University business processes may be retained. With the adoption of PeopleSoft and PID numbers, increased concern around identity theft, and information security, the University would like to reduce risk related to data breaches.

Logging off is not required for Identity Finder to install.

Scans will automatically run on Thursday mornings. The first scan will occur early Thursday April, 23rd or when you first log on. After the scan completes you will receive a pop-up report. Please consult our Identity Finder page for more information about addressing results from the report.