Student Affairs Information Technology would like to welcome Len Sousa as our new Director. Reporting to the Assistant Vice President for Student Affairs, the Director of Student Affairs Information Technology provides leadership and management for the departments in the Division of Student Affairs in the areas of planning, coordinating and implementing Division-wide IT services.
Please join us in welcoming Len to the Division of Student Affairs.
Manage a team of three full-time professional staff and accountable for approximately 35 student staff that comprises the SAIT Helpdesk, which supports the Division of Student Affairs’ IT needs. This position oversees the quality and timeliness of resolutions to helpdesk requests. This includes purchases, desktop support, and inventory control.
As part of ongoing website services, Student Affairs IT has managed a portfolio of statistics for all websites in the Division of Student Affairs. Prior to 2014, SAIT hosted all Division websites in-house and provided access to web stats using a tool called AW Stats. After websites were transitioned to the central Aurora/WordPress web content management platform, we moved web stats tracking into Google Analytics.
We have managed this portfolio for several years on behalf of the Division and provided access or reports when requested. Recently, we enabled a feature in Aurora that connects the Google Analytics data from our portfolio to individual Student Affairs websites. When logged into Aurora, a “Statistics” widget should now appear on the Dashboard:
Click the blue button to “See All Stats” which will give a more in-depth view of visitor behavior, page performance, and referral sources in a 1-month, 3-month or 12-month time frame. These insights can be helpful for website managers to make decisions on how to improve their sites or to follow visitor trends over time.
If you do not see this Stats widget in your dashboard — contact Evelyn in SAIT (email@example.com) to inquire about this. It is possible that we don’t have access to your web account to connect it.
Sending a computer to surplus to be destroyed or redeployed; and/or
Taking any steps that may cause information on the computer to become lost or destroyed.
Please disregard this message. SAIT handles all of these functions as part of our service to computer users in the Division of Student Affairs. If you have any questions regarding this notice, please contact SAIT at 860-486-8992 or firstname.lastname@example.org.
It is with mixed emotions that we say farewell to Chris Boucher, SAIT Tech Support Manager. After 16 years at the University, Chris will be retiring at the end of May!
Chris began his employment at UConn working as a clerk at the campus bakery. He remembers filling cabinets with baked goods for the mid-day and dinner runs out to the dining halls. However, Chris’s career ambition was to work in IT, as he had 20 years prior experience in IT data center management. This experience, combined with impeccable work ethic, allowed him to move into a leadership position in the Dining Services technology group.
In 2004, when the SAIT department was formed, Chris was selected to manage the Technical Support team. At the time, Tech Support managed all help center calls as well as hardware, inventory and technical field support for the Division. Tech Support was also responsible for managing all SAIT student labor, which is the work that Chris is most proud of in his tenure with UConn. Several of his student workers have gone on to successful careers and Chris credits his ability to patiently and realistically prepare them with applicable skills in the real world. He remarked: “Every day should be student appreciation day.”
During retirement, Chris plans to move to Virginia to be closer to his daughter, Shelli, who was once an SAIT student worker herself. Shelli received her DMD from the University of Connecticut in 2013 and currently practices dentistry, while also travelling internationally as a public speaker and dental coach. Chris plans to travel alongside Dr. Boucher as her assistant. He also plans to learn how to grow an organic garden near his new home.
Please join us to wish Chris well!
Location: SAIT office in Rome Commons on the ground floor Time: Tuesday, May 30th, 1:00pm – 3:00pm
SAIT will be upgrading a major piece of software in the coming week — System Center Configuration Manager (SCCM). SCCM is a product that SAIT uses to manage software on all desktops for Student Affairs. This upgrade is a necessary step in the IT infrastructure work in preparation for the move to Windows 10. The SCCM upgrade should be unnoticeable to end users.
This upgrade will be taking place throughout the week of May 8-12 as it propagates to all workstations in the Division of Student Affairs. All workstations will restart at least one time next week so that the upgrade can process.
Please contact SAIT Support if you have any questions or concerns.
Starting May 02, 2017, department authorizers will be able to renew student accounts online for the summer session. You may begin renewing accounts on or after this date. Renewing accounts during this period will extend student accounts until September 30, 2017.
Unlike previous renewal periods, we will NOT be sending spreadsheets to each department. Department authorizers should review and renew their accounts online. A confirmation email will be sent once an account is renewed. You may also disable student accounts at this time.
The University of Connecticut, a top 25 Public University, seeks a skilled and energetic individual to serve as the Director of Student Affairs Information Technology. Student Affairs IT provides all IT services to UConn’s Division of Student Affairs in support of the mission to provide programs, services, and co-curricular experiences that enhance student success. Student Affairs and its IT department will be critical component to the University’s continued growth and development.
Reporting to the Assistant Vice President for Student Affairs, the Director of Student Affairs Information Technology provides leadership and management for the fourteen departments in the Division of Student Affairs in the areas of planning, coordinating and implementing Division-wide IT services.