Welcome to SAIT Support

Student Affairs Information Technology provides technical support for all departments in the Division of Student Affairs. This site will explain how your computer and account is set up, what services come with your desktop computer, as well as other services we provide.

Quick Facts About Student Affairs IT Support

Restricted User Environment

Your account is a “restricted user” in our computer environment. This means we handle all software installations and most of the permissions to drives and folders. This enables us to ensure you have a secure and reliable computer that is regularly backed up and receives timely updates.

Software/Hardware Installation

Each of our computers comes with a standard set of software installed, so you should find most anything you might need as a staff computer user. If you need additional software or hardware, contact us — we assess all software to ensure that it is compatible and will work in our environment. We might already have a solution that meets your need, so please ask!

Technology Purchases

The Office of the Vice President of Student Affairs requires technology purchases (hardware, software, accessories, contracts for IT services for third party enterprise applications, etc.) go through SAIT for all departments in the Division of Student Affairs.  This allows for SAIT and the Vice President’s office to track IT purchases and identify trends to allow for appropriate budgeting and project planning in addition to ensuring support for these products.

For hardware or accessories this includes but may not be limited to any equipment that has the ability to connect to a computer and/or the network (wired and wireless). We have a standard list of products that we purchase which allows for us to give reliable and consistent support to our users. Departments should contact SAIT prior to investigating software/hardware purchases so that we can help identify a solution that can be supported.

Department Authorizers

Your department has a designated authorizer that works as a liaison with SAIT for any requests that require permission. Permission requests might include access to systems, folders or software installations, for example. Your department authorizer is a good resource if you have a technology question or are not sure how to proceed with a request.