Farewell Tom Wood, SAIT Lead Software Developer

It is with mixed emotions that we say farewell to Tom Wood, SAIT’s Lead Software Developer. After twelve years at the University, Tom will be leaving to pursue new opportunities. Tom’s last day at UConn is Friday, May 18th.

Tom began his employment at UConn working as an Applications Developer with the Library in January of 2006. In 2009, he joined Student Affairs IT. He had heard about the interesting work happening in SAIT from Software Development Manager, Val, and developer, Matt D., during brown bag lunches organized by former SAIT employee, Marc Jones.

Tom remarked, “It’s been fun and incredibly satisfying to be part of the wonderful team in SAIT that built a portfolio of custom applications we know better as, our pals: OSCARS, Earnest, George, Felix, Gloria, Olivia, Hugo, Penny, and, of course, Hedwig.”

Tom has enjoyed working with staff, both in the Library and in Student Affairs, who are so dedicated to ensuring the best possible experience for UConn students.

Please join us to wish Tom well! Happy hour reception for Tom will be at Willimantic Brewing Company on Thursday, May 17th from 5:00 – 7:00pm.

Contact: Val Puffet-Michel – valerie.puffet-michel@uconn.edu

Planned Maintenance on Tuesday, April 17, 2018

ITS and SAIT will be performing storage maintenance in the MSB Datacenter on Tuesday, April 17, 2018, from 5:30am – 6:30am. We do not anticipate any service outages during this maintenance to move resources to new equipment.

SAIT will work with ITS to verify that all systems are functioning immediately following this maintenance. If you have any questions or concerns, please contact SAIT Client Support.



Software and Web – March News


New portfolio process:

  • We are now using the new portfolio process that we presented to you at the last SAITOC meeting. We started meeting with the Center for Students with Disabilities and Dining Services first. We will meet with Dean of Students office late April – early May. Off Campus Students Services will follow.
  • We just completed the software for Off Campus Students Services (Hugo) with a last release and a demo on March 29.
  • Next week, we will start on CSD since they would like some features to help them with Exams administration before finals come around end of April.
  • Dining will be right after CSD.

Aurora re-theme: Hale & Prudence. – tip: Ask Evelyn!

  • Evelyn is here to help when switching themes on your website. Switching themes might sound simple, but remember that Aurora websites are in production. Which means that all changes are happening in a live environment. If you don’t get it right on the first try, your pages may not look the way you expect them to and it may take some work to get them back to where you want them. You can minimize the downtime by working with Evelyn. She knows how to handle these issues swiftly!

New service!

  • Ryan is learning to create forms in Office365 to simplify office workflows like purchase requests, time off requests. Keep this in mind or ask for a demo.

Remote Desktop Services Migration – Spring Break

SAIT is migrating the current remote desktop services (RDS) infrastructure to a new environment. This will allow us to provide redundancy, connection load balancing, and enhancements to the remote desktop experience. The new RDS site is available for immediate use at https://remoteapps.sa.uconn.edu. The steps to access remote applications will not change. Login and passwords will be the same.

The migration will be completed during Spring Break, at which point the old website will no longer work. We will be retiring the old site at this time. Please inform any RDS users of this change.

The old web site that will be decommissioned:

The new website is:

For Student Affairs users accessing their desktops from home, no changes will be made.

Changes to Student Employee Email Accounts

Student employee email accounts will be changing effective immediately. All student worker email accounts can no longer be provided directly by SAIT and will now be processed individually by UITS on request by SAIT. SAIT will continue to collect and initiate requests for student email accounts on behalf of the Division of Student Affairs. Please note the following:


  • Be prepared for a wait time of 1-3 business days for new student worker email account creations. We suggest submitting requests at the time the student is filing new hire paperwork to ensure the process is expedited.
  • Students that are employed by more than one department will have one email account across those jobs. This is consistent with how staff accounts are handled. Employers should be advised that students with multiple campus jobs will have email data shared within this account.
  • The format of email addresses will change. “StudentXXXX” will be replaced by “netidwork”. The new email addresses will look like: “msn13004work@uconn.edu” – No more “@ad.uconn.edu”

Please let us know if you have any questions. Contact SAIT Client Support at 6-8992.

Planned Maintenance To Cause System Outages on Jan 5, 5:30-6:30am

UITS will be performing network maintenance in the HBL and MSB Data Centers causing all systems to be down for approximately 25 minutes. This scheduled maintenance will occur on Friday, January 5th, between 5:30am – 6:30am.

SAIT will work with UITS to verify that all systems are back up following this maintenance. If you have any questions or concerns, please contact the SAIT Client Support.

SAIT Client Support

Windows 10 Upgrade This Fall

SAIT will be upgrading Division of Student Affairs computers to Windows 10 this fall. The upgrade will occur over several weeks with clusters of departments scheduled for each weekly roll out period. Upgrades will begin on Friday evenings and run through the weekend. SAIT will be available for continued support during the week following each upgrade to ensure success.

SAIT is currently working with departments to schedule the roll out. The first weekend will be November 3rd.

Project Updates:

Windows 10 project information and updates: http://sait.uconn.edu/windows-10/

Check this page for information regarding the changes you can expect, and how you will be impacted and when the upgrade will occur for your department.

Project Contact:

Keith Blanchard: keith.blanchard@uconn.edu or 486-4559

Phishing Scam Alert, Oct. 5th


This phishing email has been circulating in September and October at UConn:

We will be Shutting Down your Account due to suspicious Activity and Login from a Different IP with your Account which have made us take this decision to safeguard your Account. To avoid Shutting Down of this Account you will be Required to CLICK THIS LINK now and Submit Details as you have just 24Hrs to confirm your Account.

System Administrator.


While this message appears to come from a legitimate UConn email account and is signed by “System Administrator,” it is actually a scam. University IT, SAIT (or any reputable company) would never ask for your password or private information in an email. When you see email messages like this, be suspicious.

If you receive this message:

  1. Do not click on any links, and do not reply to provide your information.
  2. Forward the message to reportphishing@uconn.edu.
  3. Delete it from your inbox.

If you clicked on the links:


For more a more in-depth discussion of how you can spot phishing scams and protect yourself, please see “Phishing attacks and how to avoid being scammed”.

Contact SAIT Support if you need any assistance: sait@uconn.edu or 6-8992.