Introducing “Small Request Weeks” for Custom Software

Happy New Year!

We heard you. We’re going to introduce a change to our software development process. Some of you have small/quick upgrade requests or there’s a time-sensitive change that cannot wait until your allocated project time. In between our typical two-month long software projects, we will set aside one week, to work on small requests between regular projects. This is a first come, first served window that you will need to sign up for in advance.

The first “Small Requests Week” will begin on February 18, 2019.

Visit our redesigned web page for details on how this works, how to sign up and more:

Software Development & Engagement Services

You will find a few things like:

  • Software development roadmap: What we are working on and when your turn will be next.
  • Small expedited software requests: Every 8 weeks, we pause from big software projects and work on small fixes and updates. View our calendar of “Small Request Weeks” and find out how to get your request on the list – first come, first served!
  • Wishlists: View your wishlist and view other wishlists

Now Hiring – Senior Software Developer

Student Affairs Information Technology is seeking an experienced Software Developer (Senior Computer Programmer/Analyst, UCP 9). This is an opportunity to build new business software products for UConn students, staff and faculty. You will work with a small, dedicated team of software developers to deliver quality code early and often. Agile and DevOps are at the heart of what we do.


  • Minimum of five years’ experience writing software, and a bachelor’s degree in a computer-related field or equivalent work experience
  • Ability to provide technical leadership and lead others
  • Proficient in Python and front-end web libraries like Bootstrap, jQuery, Knockout.js
  • Comfortable with OO design, MVC web framework, template-based layouts, relational databases and using RESTful or SOAP
  • Comfortable using Linux, GIT / BitBucket and writing automated tests
  • Comfortable working in a CI/CD environment with Jenkins and Docker
  • Familiarity with Agile development methodologies

See full job description and apply here: 

Job Opening – Senior Software Developer

Turn on Two-Factor Authentication

duo-security logoTwo-factor authentication (2FA), powered by Duo Security, is now available for UConn faculty, staff, special payroll, and student employees. 2FA enhances data security by requiring two forms of identification to gain access to an online resource. You may already be using this technology with your bank, email or other personal accounts.

Some Student Affairs systems have already required the use of Duo and many employees are using it. In the coming months, however, 2FA will be required for all UConn employees to access Core-CT and other central university systems. To minimize interruptions with important tasks, such as Timesheets and Timesheet approvals, we recommend signing up for 2FA as soon as possible. SAIT has a goal to help all Student Affairs employees enroll by Thanksgiving Break 2018. We’ll be sending instructions, messages, reminders and even make office visits in order to meet this goal. Let’s get signed up!

Sign Up Goal: November 21, 2018
SAIT wants to help YOU sign up for 2FA by Thanksgiving. It takes about five minutes!

You can do this on your own, or we can help.
Call 486-8992 or email for assistance.

How to Sign Up

  1. Get prepared. You will have to add a device to use with the 2FA service, and you should have the selected device with you before you start the process. Device options: mobile phone, tablet, or landline (See “Which Device Should I Use” below)
    1. Install the Duo Mobile app on your smart phone if you are setting up Duo Push
  2. Login to the 2FA Management Portal at
  3. Add one or more devices to your account by clicking “Manage Devices.” Once you have completed the process, return to the 2FA portal home page.
  4. Click “Manage Services” to select the services you wish to protect. You will be prompted by Duo Security to authenticate on your 2FA device before you can access the Manage Services page. Once on the page, you can choose to turn on 2FA for just Core-CT or for all services that you login to with your NetID credentials.

Which Device Should I Use?

Below are the authentication methods available for your second factor.

sample screen DUO pushDuo Mobile app, Duo Push (recommended)
Receive a push notification on your device. Tap Approve to authenticate. Internet or cellular access is required to use this method.
Available for smartphones and tablets

Duo Mobile app, passcode
Go into your Duo Mobile app and tap on the account you are trying to access to get your code. Enter the code into the Duo authentication prompt. The app runs on your device so you do not need cellular or internet access to authenticate.
Available for smartphones and tablets

SMS text message
A text message with a seven-digit passcode is sent to your mobile phone.
Available for mobile phones

Phone call
Receive an automated phone call. Press any key to authenticate.
Available for smartphones, mobile phones, and landlines


How 2FA Works

On a system that requires 2FA, you first login with your NetID credentials and then verify your identity with a physical device linked to your NetID account. This additional layer of protection prevents anyone but you from accessing your accounts, even if they have obtained your username and password. This extra layer of security for online accounts at UConn ensures that student, faculty and staff data are protected from theft by password compromise.

More Information

Learn more about 2FA technology on UConn’s Identity and Access Management website:

Contact Student Affairs IT

NEW! SAIT Support Icon in the Start Menu

You can now find SAIT Help Desk Support from the Windows Start Menu of Student Affairs computers.

Click the windows Start Menu icon in the lower left side of the screen: start menu icon

When the Start Menu appears, look for this icon:

close up of icon

Clicking this icon will display a pop-up with information about how to contact the help desk. This pop-up also includes information about the computer you’re using – this will assist the support technician that you connect with.

support pop-up


For full details, see: SAIT Support in the Start Menu

Software – September News


What have we delivered since the last update?

  • We have worked for the Center for Students with Disabilities in April and June to delivered features to help them for finals exams.
  • In May, we focused on Docker.
  • In July and August, we have worked for Dining Services and delivered just in time for the start of the fall semester. It included some new features in Penny and in Arthur.

What are we starting now?

  • We are now starting on Dean of Students Office with some anticipated new features to help with reporting in Olivia and George (Voluntary Separation Notice).
  • We will finish our Docker initiative and with some fully automated deployments. We are very excited about this! What does it mean for you? We will be able to give you new features very quickly and more often!
Who will be next?
  • Off campus Students Services: December 2018
  • Center for Students with Disabilities: February 2019


Duo Multi-Factor Authentication Instructions

How To Set Up Duo:

As of Monday, August 13, 2018, remote access to Student Affairs desktops, as well as the applications at, will require the use of Duo.

Duo is a multi-factor authentication application that enhances security by applying additional layers of authentication (validation of your identity) to your login. Duo is stronger than a password alone because there are multiple factors confirming that you are who you say you are.  It does this by using something you have (such as your phone or device) combined with something you know (your password). You may already be using this technology with your bank, email or other personal accounts.

On Monday August 13th, 2018, Duo will be required for remote access to desktops or the use of any applications at (see list below).  For all other users, it is highly recommended that you enroll with Duo in preparation for the University-wide requirement in the upcoming months.

Starting 8/13/18 Duo Will Be Required For:

  • Empower
  • EMS
  • EventMaster
  • FoodPro
  • Netvu
  • Millennium
  • Pyramed
  • SAFE Activation
  • Remote Desktop (RDP) connections to UConn computers from off-campus

For more information, please visit our Duo web page:

Duo Multi-Factor Authentication – What It Does

Configuring Duo is quick and easy, with options to use a smartphone app, send a text message or get a phone call for verification.

Multi-factor authentication (MFA) requires that users verify their identity with a username and password, but adds  additional confirmations via smartphone app, text message, voice call, or hardware token. MFA has proven to be an extremely effective measure to protect users from malicious attackers, and improves the overall security of UConn’s sensitive information.

Instructions will be emailed on August 12th to help with enrollment on August 13th. Help will also be available by calling the help desk at 486-8992.