Duo Multi-Factor Authentication Instructions

How To Set Up Duo:

As of Monday, August 13, 2018, remote access to Student Affairs desktops, as well as the applications at remoteapps.sa.uconn.edu, will require the use of Duo.

Duo is a multi-factor authentication application that enhances security by applying additional layers of authentication (validation of your identity) to your login. Duo is stronger than a password alone because there are multiple factors confirming that you are who you say you are.  It does this by using something you have (such as your phone or device) combined with something you know (your password). You may already be using this technology with your bank, email or other personal accounts.

On Monday August 13th, 2018, Duo will be required for remote access to desktops or the use of any applications at remoteapps.sa.uconn.edu (see list below).  For all other users, it is highly recommended that you enroll with Duo in preparation for the University-wide requirement in the upcoming months.

Starting 8/13/18 Duo Will Be Required For:

  • Empower
  • EMS
  • EventMaster
  • FoodPro
  • Netvu
  • Millennium
  • Pyramed
  • SAFE Activation
  • Remote Desktop (RDP) connections to UConn computers from off-campus

For more information, please visit our Duo web page:

Duo Multi-Factor Authentication – What It Does

Configuring Duo is quick and easy, with options to use a smartphone app, send a text message or get a phone call for verification.

Multi-factor authentication (MFA) requires that users verify their identity with a username and password, but adds  additional confirmations via smartphone app, text message, voice call, or hardware token. MFA has proven to be an extremely effective measure to protect users from malicious attackers, and improves the overall security of UConn’s sensitive information.

Instructions will be emailed on August 12th to help with enrollment on August 13th. Help will also be available by calling the help desk at 486-8992.

Multi-Factor Authentication Requirement Coming Soon

Starting 8/13/18 Duo Mobile Will Be Required For:

  • Empower
  • EMS
  • EventMaster
  • FoodPro
  • Netvu
  • Millennium
  • Pyramed
  • SAFE Activation
  • Remote Desktop (RDP) connections to UConn computers from off-campus

The University will be rolling out Duo, a cloud-based Multi-Factor (MFA) authentication tool, in the upcoming year. Once this is implemented, access to widely-used systems such as Employee Self-Service (ESS) and CoreCT will require multi-factor authentication.

Enrollment In Duo for Student Affairs Starts August 13th
Before you can use Duo you must enroll first. Enrollment will not be available until the same day the system is activated – August 13th. Additional emails and instructions will be sent in the coming days.

Changes to University E-Mail Effective June 25

Starting on June 25, 2018, ITS will be updating email filtering for the university email systems, Office 365 and Gmail. The threat prevention service will be comprised of two filtering services designed to reduce exposure to security risks, such as malware, viruses, and phishing attacks.

You will notice some differences in your UConn email once this change goes into effect. Please review this article for complete details:

Threat Prevention Service

Website Privacy/Cookies Notice


You may have noticed a pop-up message on UConn websites that states:

“Our websites may use cookies to personalize and enhance your experience. By continuing without changing your cookie settings, you agree to this collection. For more information, please see our UNIVERSITY WEBSITES PRIVACY NOTICE.”

This alert will now be required on all websites hosted on the UConn domain. It is aligned with existing and anticipated regulatory obligations regarding disclosure of data collection and retention. The notification produces a pop-up statement that cookies are being used. To dismiss this prompt, visitors need to signal understanding and acceptance by clicking OK. After a visitor has clicked OK, they will not see the notice on their session for another year.

For Website and Application Owners:

ITS has implemented this alert for all websites hosted on Aurora. If you manage an Aurora website, no further action is needed. ITS has provided code for administrators to apply on websites and applications hosted elsewhere. SAIT will work with Student Affairs application owners to implement this required notification as needed.

Additional Information

Message from ITS: Operating update to university websites


Farewell Tom Wood, SAIT Lead Software Developer

It is with mixed emotions that we say farewell to Tom Wood, SAIT’s Lead Software Developer. After twelve years at the University, Tom will be leaving to pursue new opportunities. Tom’s last day at UConn is Friday, May 18th.

Tom began his employment at UConn working as an Applications Developer with the Library in January of 2006. In 2009, he joined Student Affairs IT. He had heard about the interesting work happening in SAIT from Software Development Manager, Val, and developer, Matt D., during brown bag lunches organized by former SAIT employee, Marc Jones.

Tom remarked, “It’s been fun and incredibly satisfying to be part of the wonderful team in SAIT that built a portfolio of custom applications we know better as, our pals: OSCARS, Earnest, George, Felix, Gloria, Olivia, Hugo, Penny, and, of course, Hedwig.”

Tom has enjoyed working with staff, both in the Library and in Student Affairs, who are so dedicated to ensuring the best possible experience for UConn students.

Please join us to wish Tom well! Happy hour reception for Tom will be at Willimantic Brewing Company on Thursday, May 17th from 5:00 – 7:00pm.

Contact: Val Puffet-Michel – valerie.puffet-michel@uconn.edu

Planned Maintenance on Tuesday, April 17, 2018

ITS and SAIT will be performing storage maintenance in the MSB Datacenter on Tuesday, April 17, 2018, from 5:30am – 6:30am. We do not anticipate any service outages during this maintenance to move resources to new equipment.

SAIT will work with ITS to verify that all systems are functioning immediately following this maintenance. If you have any questions or concerns, please contact SAIT Client Support.



Software and Web – March News


New portfolio process:

  • We are now using the new portfolio process that we presented to you at the last SAITOC meeting. We started meeting with the Center for Students with Disabilities and Dining Services first. We will meet with Dean of Students office late April – early May. Off Campus Students Services will follow.
  • We just completed the software for Off Campus Students Services (Hugo) with a last release and a demo on March 29.
  • Next week, we will start on CSD since they would like some features to help them with Exams administration before finals come around end of April.
  • Dining will be right after CSD.

Aurora re-theme: Hale & Prudence. – tip: Ask Evelyn!

  • Evelyn is here to help when switching themes on your website. Switching themes might sound simple, but remember that Aurora websites are in production. Which means that all changes are happening in a live environment. If you don’t get it right on the first try, your pages may not look the way you expect them to and it may take some work to get them back to where you want them. You can minimize the downtime by working with Evelyn. She knows how to handle these issues swiftly!

New service!

  • Ryan is learning to create forms in Office365 to simplify office workflows like purchase requests, time off requests. Keep this in mind or ask for a demo.

Remote Desktop Services Migration – Spring Break

SAIT is migrating the current remote desktop services (RDS) infrastructure to a new environment. This will allow us to provide redundancy, connection load balancing, and enhancements to the remote desktop experience. The new RDS site is available for immediate use at https://remoteapps.sa.uconn.edu. The steps to access remote applications will not change. Login and passwords will be the same.

The migration will be completed during Spring Break, at which point the old website will no longer work. We will be retiring the old site at this time. Please inform any RDS users of this change.

The old web site that will be decommissioned:

The new website is:

For Student Affairs users accessing their desktops from home, no changes will be made.