Two-factor authentication (2FA), powered by Duo Security, is now available for UConn faculty, staff, special payroll, and student employees. 2FA enhances data security by requiring two forms of identification to gain access to an online resource. You may already be using this technology with your bank, email or other personal accounts.

Some Student Affairs systems have already required the use of Duo and many employees are using it. In the coming months, however, 2FA will be required for all UConn employees to access Core-CT and other central university systems. To minimize interruptions with important tasks, such as Timesheets and Timesheet approvals, we recommend signing up for 2FA as soon as possible. SAIT has a goal to help all Student Affairs employees enroll by Thanksgiving Break 2018. We’ll be sending instructions, messages, reminders and even make office visits in order to meet this goal. Let’s get signed up!

How to Sign Up

1. Get prepared. You will have to add a device to use with the 2FA service, and you should have the selected device with you before you start the process. Device options: mobile phone, tablet, or landline (See “Which Device Should I Use” below)
   1. Install the Duo Mobile app on your smart phone if you are setting up Duo Push
2. Login to the 2FA Management Portal at https://netid.uconn.edu/tools/duo/
3. Add one or more devices to your account by clicking “Manage Devices.” Once you have completed the process, return to the 2FA portal home page.
4. Click “Manage Services” to select the services you wish to protect. You will be prompted by Duo Security to authenticate on your 2FA device before you can access the Manage Services page. Once on the page, you can choose to turn on 2FA for just Core-CT or for all services that you login to with your NetID credentials.

Which Device Should I Use?

Below are the authentication methods available for your second factor.

Duo Mobile app, Duo Push (recommended)
Receive a push notification on your device. Tap Approve to authenticate. Internet or cellular access is required to use this method.
Available for smartphones and tablets

Duo Mobile app, passcode
Go into your Duo Mobile app and tap on the account you are trying to access to get your code. Enter the code into the Duo authentication prompt. The app runs on your device so you do not need cellular or internet access to authenticate.
Available for smartphones and tablets

SMS text message
A text message with a seven-digit passcode is sent to your mobile phone.
Available for mobile phones

Phone call
Receive an automated phone call. Press any key to authenticate.
Available for smartphones, mobile phones, and landlines

 

How 2FA Works

On a system that requires 2FA, you first login with your NetID credentials and then verify your identity with a physical device linked to your NetID account. This additional layer of protection prevents anyone but you from accessing your accounts, even if they have obtained your username and password. This extra layer of security for online accounts at UConn ensures that student, faculty and staff data are protected from theft by password compromise.

More Information

Learn more about 2FA technology on UConn’s Identity and Access Management website: https://iam.uconn.edu/two-factor/

Contact Student Affairs IT

sait@uconn.edu
486-8992

How To Set Up Duo:

• Configure Duo with the Duo Mobile Smartphone App
• Configure Duo with a Text to your Cell Phone
• Configure Duo with a Phone Call to your Work Phone (land line)

As of Monday, August 13, 2018, remote access to Student Affairs desktops, as well as the applications at remoteapps.sa.uconn.edu, will require the use of Duo.

Duo is a multi-factor authentication application that enhances security by applying additional layers of authentication (validation of your identity) to your login. Duo is stronger than a password alone because there are multiple factors confirming that you are who you say you are.  It does this by using something you have (such as your phone or device) combined with something you know (your password). You may already be using this technology with your bank, email or other personal accounts.

On Monday August 13th, 2018, Duo will be required for remote access to desktops or the use of any applications at remoteapps.sa.uconn.edu (see list below).  For all other users, it is highly recommended that you enroll with Duo in preparation for the University-wide requirement in the upcoming months.

Starting 8/13/18 Duo Will Be Required For:

• Empower
• EMS
• EventMaster
• FoodPro
• Netvu
• Millennium
• Pyramed
• SAFE Activation
• Remote Desktop (RDP) connections to UConn computers from off-campus

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For more information, please visit our Duo web page:
https://sait.uconn.edu/services/user-guides-documentation/duo/

Configuring Duo is quick and easy, with options to use a smartphone app, send a text message or get a phone call for verification.

Multi-factor authentication (MFA) requires that users verify their identity with a username and password, but adds  additional confirmations via smartphone app, text message, voice call, or hardware token. MFA has proven to be an extremely effective measure to protect users from malicious attackers, and improves the overall security of UConn’s sensitive information.

Instructions will be emailed on August 12th to help with enrollment on August 13th. Help will also be available by calling the help desk at 486-8992.