Two UConn file transfer services will be retiring soon. Dropbox (dropbox.uconn.edu) — provides large file sharing for files up to 100GB. FileLocker (filelocker.uconn.edu) — a temporary file storage system that enables secure file sharing. ITS will formally retire both services in 2022. Going forward, Microsoft OneDrive can be used to securely request and share files […]
New VPN Service “AnyConnect” Will Replace Pulse Secure
Pulse Secure VPN is being replaced by Cisco AnyConnect. If you use the University VPN, AnyConnect offers the same functionality as Pulse but delivers an enhanced and faster experience for online conferencing and content streaming. Pulse Secure VPN will be available until the end of January 2022. The Cisco AnyConnect installation has already been pushed […]
New Ticket System for SAIT Help Requests
SAIT launched a new ticketing system for IT support requests on June 21, 2021. The new system is called Jira and replaces the old system called Request Tracker (RT). Jira allows SAIT staff to manage and route incoming requests, track issue histories and communicate with requestors. This system is also used by ITS and other […]
Aurora Forms Update
UConn’s central WordPress service (Aurora) was updated to it’s latest version, along with all plugins. The most notable update is for the plugin Gravity Forms, the interactive form builder, which has a new interface and updated features. If you manage forms on your website, take a moment to watch this video and read more about […]
System Outage Monday, April 26, 2021
Planned Outage: Data center firewall reboot on Monday, April 26, between 5:30am – 7:30am. ITS has scheduled a reboot of the data center firewall on Monday, during the maintenance window. Some Student Affairs services will lose connectivity for approximately 15 minutes when the reboot occurs. This will affect VPN, remote access, printing, file services and […]