Get IT Help

How to Submit Support Tickets

  • Send a detailed email to it-sle@uconn.edu. This will automatically generate a new ticket request in Jira.
  • Call our support line at 860-486-8992 to speak with Customer Support staff. They will create a ticket in Jira for your support issue.
  • Submit a Jira ticket online: https://it.studentlife.uconn.edu/help